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    BSB51915 Diploma of Leadership & Management

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    Exceptional communication skills are one of the key attributes of our great leaders. Leaders and managers need to be able to effectively communicate with both their team and external stakeholders in order to deliver results for their organisations.

    While leaders must plan and monitor the work of others, it is important to do so in a way that gives team members confidence in their abilities and show trusts in staff. Management teams must lead with innovative and challenging ideas that inspire their team to achieve organisational goals. Take your leadership skills to the next level with a Diploma of Leadership and Management.

    This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

    Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

    They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.



    A Diploma of Leadership and Management (BSB51915) will be awarded upon successful completion of this course. This will be suited to the following job roles:

    • General Manager
    • Team Leader


    There are no prerequisite units required for this qualification. However it is expected that participants have English language, literacy, and numeracy skills equivalent to at least Year 11 level. Basic to intermediate computer skills are also required for entry into this qualification.

    Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification.


    The Diploma of Leadership and Management includes 12 units.
    4 Core and 8 Electives.

    Core Units

    • BSBLDR501 Develop and use emotional intelligence
    • BSBMGT517 Manage operational plan
    • BSBLDR502 Lead and manage effective workplace relationships
    • BSBWOR502 Lead and manage team effectiveness

    Elective Units*

    • BSBCUS501 Manage quality customer service
    • BSBHRM405 Support the recruitment, selection and induction staff
    • BSBMGT502 Manage people performance
    • BSBMGT516 Facilitate continuous improvement
    • BSBPMG522 Undertake project work
    • BSBRSK501 Manage risk
    • BSBWHS501 Ensure a safe workplace
    • BSBWOR501 Manage personal work priorities and professional development

    *Alternative elective units may be available upon request.


    This qualification is available through face to face or self-paced distance learning. Participants may choose to receive their learning and assessment resources in hard copy or online.

    Everyone learns at different rates therefore the duration of the course will vary from person to person. As a guide, participants should allow approx. 25 – 35 hours to complete each unit.

    Participants with access to a workplace may contextualise some of their assessment tasks to their workplace. Participants without access to a suitable workplace will be given case studies, practical activities and projects based on a simulated workplace.

    Participants with similar qualifications or extensive experience in this field may apply for a Recognition of Prior Learning (RPL) assessment. This alternate assessment method may reduce the amount of time required to complete this qualification and may reduce the cost. Refer to RPL for more information.


    Preferred pathways for participants entering this qualification include:

    • BSB40812 Certificate IV in Frontline Management or other relevant qualifications; or
    • Vocational experience but without formal supervision or management qualification.

    Suggested pathways for further study after completion of this qualification include:

    • BSB60407 Advanced Diploma of Management or other Advanced Diploma qualifications; or
    • Other relevant Diploma qualifications





    (Training & Assessment delivered in partnership with Access Group Training RTO 90867 )