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    BSB30115 Certificate III in Business

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    Certificate III in Business BSB30115

    Subjects: (there are 12 subjects within this qualification, one of which is a core)

    • BSBWHS302 Apply knowledge of WHS legislation in the workplace
    • BSBCMM301 Process customer complaints
    • BSBCUS301 Deliver and monitor a service to customers
    • BSBDIV301 Work effectively with diversity
    • BSBFLM303 Contribute to effective workplace relationships
    • BSBFLM305 Support operational plan
    • BSBFLM311 Support a workplace learning environment
    • BSBFLM312 Contribute to team effectiveness
    • BSBINM301 Organise workplace information
    • BSBPRO301 Recommend products and services
    • BSBSUS401 Implement and monitor environmentally sustainable work practices
    • BSBWOR301 Organise personal work priorities and development



    Certificate III in Business has been developed with industry professionals to ensure that the new wave of employees have advanced skills in customer service, financial processes and project administration skills. You will also learn how to create documents, prioritise your work and identify future opportunities for personal and professional development through comprehensive training needs analysis.



     Potential Career Outcomes

    • Data entry clerk
    • Customer service advisor
    • General clerk
    • Personal assistant
    • Executive assistant
    • Receptionist



    (Training & Assessment delivered in partnership with Access Group Training RTO 90867 )